Client guide · Before your clean

How to prepare your home
for a professional clean

A few simple things done before your cleaner arrives make the difference between a good clean and a great one — without adding a single dollar to your booking.

5 min read
5 tips from our cleaners
Printable checklist included

Professional cleaners work best when they can focus on what they're trained for — deep cleaning surfaces, tackling Calgary hard water buildup, baseboards, and all the details. When a cleaner spends their first 20 minutes moving clothes off floors or waiting for the sink to clear, that time comes straight out of your clean. Here's how to get the most out of every visit.

Clear floors and flat surfaces

Pick up anything on the floor — clothes, shoes, kids' toys, bags. Do the same for countertops, tables, and nightstands. Your cleaner doesn't know where your belongings go, so they can't move them; they can only clean around them.

→ A clear floor means the vacuum reaches every corner. A clear counter means the kitchen gets actually wiped down, not just cleaned around the fruit bowl.

Clear the kitchen sink

A sink full of dishes or pots with dried-on food means your cleaner has to do dish prep before they can clean the kitchen at all. The surfaces are the priority — not the washing up.

→ Even rinsing and stacking dishes takes 10–15 minutes off your cleaner's clock — time better spent on the stovetop, backsplash, and counters.

Finish laundry before the clean

If you want beds made as part of the clean, have sheets and towels washed and dried before the appointment starts. Waiting on a laundry cycle is one of the most common reasons a clean runs over the booked time.

→ Overrun means extra cost or rooms left unfinished. A 10-minute laundry check the night before saves everyone time.

Leave your instructions in the booking notes

If there's a specific area that needs extra attention — bathroom grout, inside the microwave, pet hair on the couch — add it to your booking notes or leave a short note at home. Last-minute verbal requests mid-clean are harder to act on and throw off the whole routine.

→ Our cleaners follow a documented method top to bottom. Notes given in advance mean priorities get built in — not added as an afterthought.

Secure your pets

Even friendly pets slow things down — a curious dog following room to room, or a cat jumping on freshly wiped counters. If possible, keep pets in one room or outside during the clean.

→ It's also safer for your pet — some cleaning products have strong odors, and open doors while equipment moves in and out create escape opportunities.

Quick checklist — 15 minutes before your cleaner arrives

  • Floors and chairs cleared of clothes, bags, and shoes
  • Kitchen sink rinsed or empty
  • Countertops cleared of small appliances you don't use daily
  • Laundry done and put away (or at least out of the way)
  • Beds stripped if you want fresh linen made
  • Pets secured in one room
  • Special instructions left in the booking notes or on the kitchen counter

Ready for your first clean?

SonderCleaning serves Calgary SW and all of Calgary. $25 off your first booking. No contracts, cancel any time.

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